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Workflow

What is Workflow?

When your business processes are well understood, workflow systems can help you to industrialise those processes. Examples would be receiving, processing and invoicing orders or estimating, delivering and closing jobs. A good workflow system will allow you to see how many orders are at which stages of the process and identify delays and pinch points. When used well the quantity of staff to deliver a unit volume can be reduced, and the work that those staff do will be more interesting rather than repetitive.

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