About ES

Making Hybrid Work

Explore the benefits of our hybrid model, from increased flexibility and improved work-life balance to heightened productivity and access to a global workforce. Learn how we leverage these advantages to create a dynamic and inclusive work environment.

Our Hybrid Working Story

The last few years have introduced some interesting shifts across the world in the culture surrounding working from home. At Enterprise Systems, we were lucky to already be well versed in good virtual working practices, but there’s always room for improvement, and being aware of the latest technologies and approaches available to us can significantly impact our productivity and work-life balance, especially as our customers and partners work to embrace virtual working more widely. We are constantly adapting to support our team’s wellbeing and protect our clients’ best interests.

While we never shy away from the office when it’s useful, we recognise the very real benefits both as an employer and as developers of working from home, and as an internationally distributed team, we’ve learned to thrive¬†working this way!

The Challenges

Working remotely has become increasingly common, but it comes with its own set of challenges. One of the most significant issues is the sense of isolation that can arise from lack of face-to-face interaction with colleagues. This can lead to feelings of disconnection and loneliness, which can impact both mental well-being and productivity. Another challenge is the potential for reduced collaboration. While virtual tools can facilitate communication, they often lack the spontaneity and richness of in-person interactions. This can make it harder to brainstorm ideas, solve problems collectively, and build strong working relationships. Addressing these challenges requires intentional effort to foster virtual connections and create opportunities for meaningful collaboration.

In today’s fast-paced world, the daily commute to and from the office has become a significant time sink for many employees. Studies have shown that the average UK worker spends over 200 hours per year commuting, equivalent to nearly nine days of lost productivity. This wasted time not only impacts an individual’s work-life balance but also takes a toll on their mental and physical well-being. In contrast, remote work eliminates the need for commuting, allowing employees to reclaim valuable time that can be spent on more meaningful activities, such as focusing on work, engaging with family, or pursuing personal interests.

Working remotely has become increasingly common, but it comes with its own set of challenges. One of the most significant issues is the sense of isolation that can arise from lack of face-to-face interaction with colleagues. This can lead to feelings of disconnection and loneliness, which can impact both mental well-being and productivity. Another challenge is the potential for reduced collaboration. While virtual tools can facilitate communication, they often lack the spontaneity and richness of in-person interactions. This can make it harder to brainstorm ideas, solve problems collectively, and build strong working relationships. Addressing these challenges requires intentional effort to foster virtual connections and create opportunities for meaningful collaboration.

In today’s fast-paced world, the daily commute to and from the office has become a significant time sink for many employees. Studies have shown that the average UK worker spends over 200 hours per year commuting, equivalent to nearly nine days of lost productivity. This wasted time not only impacts an individual’s work-life balance but also takes a toll on their mental and physical well-being. In contrast, remote work eliminates the need for commuting, allowing employees to reclaim valuable time that can be spent on more meaningful activities, such as focusing on work, engaging with family, or pursuing personal interests.

How We Get It Right

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We respect boundaries

It’s important to us that we make every effort to keep ourselves presentable, alert, and available for our colleagues and our clients. We should be bringing our best selves to every professional interaction and, in return, it’s important that when we’re not working, we’re not working. No calls after hours, no working into the night. A distinction needs to be maintained to protect meaningful personal downtime.

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We go to the office!

That’s right! We’ve unanimously decided to keep our real office space, and we continuously make good use of it. Whether it’s creating a project space for a new client in the area, conducting town hall meetings, or just finding time to talk shop efficiently in person with a team mate, sometimes there really is no substitute for face-to-face interactions. We use the right tool for the job, and sometimes the tool is going to the office.

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We remember the person

It’s important for us to be mindful of the fact that we aren’t just faceless digital worker bees. We must always treat colleagues and clients like real people, and never just as intermittent text on a screen; this is critical to our success and continued smooth cooperation as an organisation. We make a point of having regular calls with cameras on to give us as close to real-life interactions as possible with all the social cues and situational prompts that come with it.

Our Story

2004

Start


Enterprise Systems was founded in June 2004 by John Court, a year after graduating and with 12 months experience as an IT Manager.

2005

Building Lasting Solutions


Offering general IT support was a good way to meet clients who were also interested in custom software, and one of our early Java-based equipment servicing database systems from 2005 is still in operation to this day.

2006

Explosive Growth


We didn’t really start growing until 2006, when we started building LLUMS (Local Loop Unbundling Management System) for Openreach. Initially used by a small Aberdeen-based team it grew to support thousands of concurrent users UK-wide supporting LLU as well as Next Generation Access. The team’s ability to rapidly deliver new requirements and to iterate quickly (Agile) was the key to its success, especially when compared with config-heavy COTS products released on quarterly cycles.

2017

Adapting to Change


Our team grew to its peak in 2017 with 12 full time staff, and around that time our 11 year(!) engagement with Openreach came to an end with the offshoring of software development. We responded with a focus on building our own software and with expanding our focus on the other sectors we were working in, specifically Oil and Gas, Time Tracking, Property Management and Document Management.

2018 - 2023

Improving Software Development


From 2018 to 2023 we refined our approach to building custom software in outsourced and augmented teams. We have applied the lessons that we learned from working with SaaS products at various scales and stages to our custom software engagements as well as to our own products.

2024

20 Years Strong


We start our 20th anniversary year in 2024 with a team of nine experienced engineers, clearly defined values and a mission that applies as much today as it did in 2004: “Working together to build software that solves our clients’ problems”

The Benefits

Flexibility

Working from home allows for a more flexible schedule, enabling individuals to better balance their professional and personal commitments.

Increased Productivity

By eliminating the commute and minimising office distractions, individuals often find themselves more focused and productive when working from home. Employees can create a personalised workspace tailored to their needs, further enhancing efficiency. The temperature is always right. The kitchen is a stone’s throw away. The bathroom is never occupied, and you can block off time to focus.

No Commute

Working remotely eliminates commuting costs and the stress of rush hour travel. Transportation expenses are slashed, and there are no parking fees.

Improved Work-Life Balance

Remote work offers the opportunity to spend more time with family, reduces the stress of commuting, and allows for a healthier work-life balance. This can positively impact overall well-being and job satisfaction.

Global Workforce

When working from home, geographical limitations are removed, enabling us to tap into a broader talent pool from different regions or even countries. We’re also able to offer our services further afield than ever before, in different timezones.

Partners

Technology Partners

We work very closely with certain consultancies, particularly where they provide complementary services (for example specialist industry experience). We also package our own products and services into our partners’ offerings. These partners are listed below:

  • Searchlight
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Reselling

Reselling licences and subscriptions is not central to our mission, but doing so often helps us move more quickly, and many of our existing clients rely on it. As a result we are a reseller of services from the following companies:

  • Searchlight
  • Searchlight
  • Searchlight
  • Searchlight

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